PRIVACY POLICY
Effective Date: 2/5/2025
Vital Health Renewal (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and telemedicine consultations.
- Information We Collect
We may collect the following types of personal information:
- Personal & Health Information
- Name, contact details (phone, email, address)
- Date of birth, gender, and medical history
- Health conditions, symptoms, medications, and treatment plans
- Payment details for service transactions
- Technical & Usage Information
- IP address, browser type, and device information
- Website usage data through cookies and analytics
- How We Use Your Information
We use your information for the following purposes:
- Medical Services: Providing virtual consultations, diagnosis, and prescriptions
- Appointment Scheduling: Managing bookings and follow-ups
- Customer Support: Responding to inquiries and resolving issues
- Billing & Payment Processing: Securely processing payments
- Legal & Compliance Requirements: Meeting regulatory obligations
- How We Protect Your Information
We implement industry-standard security measures, including:
- Encryption: Protecting sensitive data during transmission
- Access Controls: Restricting unauthorized access
- Data Retention Policies: Storing information only as required by law
- Sharing & Disclosure of Information
We do not sell or rent your personal information. We may share it only in the following cases:
- With Medical Providers: For consultations and treatment recommendations
- With Service Providers: Payment processors, scheduling tools, and IT support (under confidentiality agreements)
- Legal Compliance: When required by law, subpoenas, or regulatory obligations
- Your Rights & Choices
You have the right to:
- Access & Update Your Information – Request copies of your medical records or update your details.
- Opt-Out of Marketing Communications – Unsubscribe from emails and promotional materials.
- Request Data Deletion – Ask us to remove your personal data unless required by law.
- Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
- Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.
- Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”
- Contact Us
If you have any questions about this Privacy Policy, contact us at:
Phone: (919) 568-3335
Email: info@vitalhealthrenewal.com